Frequently Asked Questions
Everything you need to know about your Kica Active experience, from sizing to shipping.
How do I find the right size for my activewear?
We provide a comprehensive size guide on every product page. If you are between sizes, we recommend sizing up for a more comfortable fit or sizing down for a more compressed, athletic feel.
What is your return and exchange policy?
We offer a 14-day return and exchange policy. Items must be unworn, unwashed, and have all original tags attached. Please visit our Returns Portal to initiate your request.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
Are Kica Active leggings squat-proof?
Yes, all our leggings are designed with high-density, moisture-wicking fabrics to ensure they remain fully opaque and squat-proof during your most intense workouts.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my Kica garments?
To maintain the longevity of the technical fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using fabric softeners or bleach.